Send money
Pick up cash
Track a transfer
Pay bills
EN
English
Spanish
Log in
Register
Sheldon Cooper
Log out
Send money
Pick up cash
Track a transfer
Pay bills
Find locations
Contact Us
Profile
History
Western Union Rewards
Refer a friend
Mobile app
Money Order Refunds
Prepaid Card
My receivers
Pay inmate
Mobile top-up
Update delivery method
Estimate price
Settings
Help
Log in
Register
Sheldon Cooper
Log out
Send money
Pick up cash
Track a transfer
Pay bills
EN
English
Spanish
Log in
Register
Welcome Back
Sheldon Cooper
Send money
Pick up cash
Track a transfer
Pay bills
Find locations
Contact Us
Profile
History
Western Union Rewards
Refer a friend
Mobile app
Money Order Refunds
Prepaid Card
My receivers
Pay inmate
Mobile top-up
Update delivery method
Estimate price
Settings
Help
Log in
Register
Welcome Back
Sheldon Cooper
Frequently Asked Questions
Sending money
What is a Money Transfer Control Number (MTCN) and where can I find it?
How much can I send with Western Union?
What qualifies as a large amount money transfer?
View all questions →
Receiving money
What do I need to pick up my money transfer?
What are the acceptable documents to pick up a money transfer?
How can I find an agent location?
View all questions →
Consumer protection
What can I do to help protect myself from fraud?
How can I report fraud?
How can I file complaint?
View all questions →
Tracking a transfer
How can I check the status of my money transfer?
How do I know if my transfer has been approved?
Why is my money transfer on hold or delayed?
View all questions →
Profile registration and management
I registered but didn’t complete the verification process. What should I do?
My profile is locked, what should I do?
Can I access my money transfer history?
View all questions →
Additional services
What is the Refer a Friend program and how does it work?
How do I send money to an inmate in a correctional facility?
How can I pay bills with Western Union
View all questions →
Customer questionnaire
How can I use Western Union services again?
View all questions →