Send money with a Llave to Colombia from the US

Forget about long bank account numbers and enjoy an easier way to send money to bank accounts and digital wallets by simply using your receiver’s registered llave. Send to major banks such as Bancolombia, Davivienda and digital wallets such as Nequi and dale! without a hassle.

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    How to send money to Colombia with a key

    A key is an identifier that allows someone in Colombia to receive money to a bank account or mobile wallet. Follow these steps to send money with a key:

    Confirm your receiver’s key is registered

    Before sending, ask your receiver to make sure their key is active and linked to their eligible account in Colombia. It may be a mobile number, an email, an ID document, or a bank-generated code.

    Start your transfer

    Register for an account or log in to your Western Union profile online or in the app and begin your money transfer from the US. To start a transfer in person, visit a Western Union location near you.

    Choose Colombia and select key delivery

    Enter Colombia as the destination, then choose the option to send money with a key. You’ll need to select the key type provided by your receiver: mobile number, email, ID document, or a code.

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    Enter your receiver’s details

    Add your receiver’s information and enter their registered key carefully, exactly as they shared it. Keep in mind these rules:

    • ID document: Up to 18 alphanumeric characters, no spaces, hyphens (-), or symbols.
    • Mobile number: 10 digits and must start with 3.
    • Email: Must include “@” before the domain.
    • Custom string (code issue by bank): 6–21 characters, must include letters + numbers, starts with “@”.

    Pay and complete your transfer

    Review the details, pay for the transfer, and submit it. Share your MTCN with your recipient so you both can track the transfer.

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    How a recipient can get a key from a bank or mobile wallet in Colombia?

    If you are a receiver, you will need to register a key with your bank or digital wallet in Colombia and provide it to the sender. The process is simple, free, and done entirely through your bank or wallet’s mobile app or website.

    Here are general steps to register a key:

    1. Open your banking or digital wallet app or website and look for “key” section/zone.
    2. Select Register Key (“Registrar llave”).
    3. Choose which account you want to link.
    4. Pick the type of key you want to use: ID number, mobile number, email, or bank‑generated code.
    5. Confirm your details and accept terms.
    6. Your key will be active and ready to receive transfers. Note: You can register more than one key, but each key can only be linked to one account or wallet.

     

    Here are some additional resources on how to obtain a receiver key from major banks and digital wallets in Colombia:

    Mom giving daughter a piggy back ride, send money from Japan to India

    Benefits of sending money with a key

    Simple & error‑free

    You only need one key from your recipient, making repeat transfers hassle-free.

    Flexible & convenient

    Multiple payment methods and easy real-time tracking from your phone or computer.

    Fast & reliable

    Enjoy quick delivery times and consistent support throughout the entire process.

    More ways to support friends and family in Colombia

    Western Union makes it easy to send money your way. Choose the method that fits your schedule, lifestyle, and recipient’s needs.

    Transfer funds to a major bank

    Send money directly to eligible bank accounts in Colombia, with or without a key, for a simple and convenient way to support family and friends abroad.

    Send to bank account

    Send money to a mobile wallet

    Send money to a mobile wallet in Colombia for quick and convenient access to funds. This is a useful option for recipients who prefer managing money on their phone.

    International mobile wallet transfers

    Quickly repeat transfers

    Use the Western Union® app to send money on the go, quickly repeat past transfers with just a few taps, and get notified when funds are received. Download the app to get started.

    Download the app

    FAQs on sending money with a key

    What is a key and how does it work with Western Union?

    A key is a simple identifier linked to your receiver’s eligible bank account or digital wallet in Colombia. Instead of entering a full account number, you may be able to send money with Western Union using your receiver’s phone number, email address, ID number, or custom code, depending on how their key is registered.

    How to send money from USA using a key?

    Start your money transfer online, choose Colombia as the destination, and select key as the delivery method. Enter your receiver’s key instead of a full account number, choose your payment method, and complete the transfer.

    How much does a money transfer to Colombia cost when using a key?

    The total cost to send money to Colombia depends on the amount you send, your payment method, and the exchange rate at the time of transfer. You can calculate money transfer costs like transfer fees and exchange rate online before you send.

    How can my receiver claim money transfers using a key?

    When you send money using a key, the funds are delivered directly to the eligible account or digital wallet linked to that key. The receiver typically does not need to claim the transfer.

    What currencies can be received via key?

    For transfers sent from the US to Colombia using a key, the payout is generally received in Colombian pesos (COP).

    I sent money to the wrong key. Can I get it back?

    If you think you entered the wrong key, contact Western Union support as soon as possible to check the status of the transfer and what options are available. Always be sure to double-check your receiver’s key details before sending money using a key.

    Use our app to send money to Colombia with a key

    Stay connected to friends and family in Colombia using the Western Union® app. Send money, track your transfer, and manage payments right from your phone.

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