How to become an agent and Western Union partner in Germany

Boost your activity and attract new customers. Become a Western Union agent and offer your customers an innovative and efficient way of sending money.

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Smarter. Safer. Together. Learn how to #BeFraudSmart.

Smarter. Safer. Together.

Learn how to #BeFraudSmart.

We encrypt your transfers

We are committed to keeping your data secure

We’ve sent money around the world for over 150 years

Boost your activity

The Western Union agent network is an avenue of opportunities for your business. Here are some of the perks you get to enjoy:

A strong presence

Western Union is an industry leader in global money transfer through a network of hundreds of thousands Western Union agent locations in 200 countries
and territories.

Innovative money transfer

Our customers can enjoy sending money in minutes1 to a bank account, card, a mobile wallet2, or initiated from the Western Union app to finalize the payment at the nearby agent location.

Attract more customers to your business

Thanks to Western Union’s reputation and the support we offer you in promoting activities, you’ll increase traffic at your location with Western Union’s support and reputation.

Western Union, a leading and well-known brand

With more than 150 years’ experience moving money, Western Union is an industry leader in global money transfer and payment services. Western Union offers innovative and effective money transfers.

Become a Western Union agent
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The Western Union network

With hundreds of thousands agents in more than 200 countries and territories, Western Union’s network in Germany consists of banks, postal organizations, retailers, currency exchanges, tobacconist, and press shops.

Start your cooperation with Western Union now

Tools to get started

Step by step training

Western Union cares about providing the best support for you to get started. From the start, you’ll benefit from training in standards of excellence in money transfers as well as the regulations you must comply with.

Starter kit

We offer you a free starter kit to walk you through your new activity and help you increase awareness.

Western Union support

We provide efficient and reactive support to all our agent locations. Easy to contact by phone and email, the support team is ready to answer any technical questions.

Need help?

Check our frequently asked questions if you need more information.

See FAQs

1 Transfer speed and fund availability may be affected by factors such as service choice, amount, destination, currency, regulations, ID requirements, and system availability of our banking partners. Not available for all transactions. See Terms for details.

2 Additional third-party charges may apply.